Cookies Policiy

 

ALHAMBRA PALACE, S.A. complies with the provisions of the obligations under the second paragraph of Article 22 of Law 34/2002 of July 11, 2002, on information society services and electronic commerce (hereinafter, LSSI), in connection with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, General Data Protection (hereinafter, RGPD) and the Organic Law 3/2018 of December 5, 2018, on Data Protection and guarantee of digital rights (hereinafter, LOPDGDD).

We use cookies and/or similar technologies that store and retrieve information when you browse. In general, these technologies can be used for a variety of purposes, such as, for example, to recognize you as a user, obtain information about your browsing habits, or customize the way in which content is displayed. The specific uses made of these technologies are described below.

The purpose of this Cookies Policy is to inform you clearly and precisely about the cookies that exist on the Website.

1. WHAT ARE COOKIES? DEFINITION AND GENERIC FUNCTION OF COOKIES

Cookies are files that are stored on the User's computer when browsing on the Internet and, in particular, contain a number that allows the User's computer to be uniquely identified, even if the User's location or IP address changes.

Cookies are installed while browsing the Internet, either by the websites you visit or by third parties with which the Website is related, and allow, among other things, to store and retrieve information about your browsing habits or your computer and, depending on the information they contain and the way you use your computer, they can be used to recognize you.

1.1.1. Types of cookies

1.1.2. Cookies according to the entity that manages them.

Depending on who is the entity that manages the equipment or domain from which cookies are sent and treat the data obtained, there are two types:

Own cookies: those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

Third-party cookies: those that are sent to the user's terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.

In the event that the cookies are installed from a computer or domain managed by the editor itself, but the information collected through these is managed by a third party, they cannot be considered as own cookies.

1.1.3. Cookies according to the period of time they remain activated.

There is also a second classification according to the period of time they remain activated in the terminal equipment, being able to be:

Session Cookies: these are those designed to collect and store data while the user accesses a web page. They are usually used to store information that is only interesting to keep for the provision of the service requested by the user on a single occasion (for example, a list of products purchased) and disappear at the end of the session.

Persistent Cookies: these are those in which the data remain stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

1.1.4. Cookies according to their purpose.

Finally, there are other types of cookies as a guideline for being the most common depending on the purpose for which the data obtained are processed:

Technical Cookies: are those that allow the user to navigate through a website, platform or application and the use of the different options or services that exist in it, including those that the editor uses to enable the management and operation of the website and enable its functions and services, such as, for example, control traffic and data communication, identify the session, access parts of restricted access, remember the elements that make up an order, make the buying process of an order, manage the payment, control fraud linked to the security of the service, make the request for registration or participation in an event, count visits for the purpose of billing licenses of the software with which the service works (website, platform or application), use security features during navigation, store content for the broadcast of videos or sound, enable dynamic content (for example, animation of loading a text or image) or share content through social networks.

Preference or personalization cookies: these are those that allow to remember information so that the user accesses the service with certain characteristics that can differentiate their experience from that of other users, such as, for example, the language, the number of results to display when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which the user accesses the service, etc.

Analysis or measurement cookies: these allow the party responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked, including the quantification of the impact of advertisements. The information collected through this type of cookies is used to measure the activity of the websites, application or platform and for the elaboration of browsing profiles of the users of these sites, applications and platforms, in order to make improvements based on the analysis of the data on the use made by users of the service.

Advertising cookies: allow the management, in the most effective way possible, of advertising spaces.

Behavioral advertising cookies: store information on user behavior obtained through the continuous observation of their browsing habits, allowing the development of a specific profile to display advertising based on the same.

External social network cookies: these are used so that visitors can interact with the content of different social platforms (Facebook, YouTube, Twitter, LinkedIn, etc.) and are generated only for users of these social networks. The conditions of use of these cookies and the information collected are regulated by the privacy policy of the corresponding social platform.

2. WHAT TYPE OF COOKIES DO WE USE AND WHAT IS THEIR PURPOSE?

You can find cookies inserted directly by ALHAMBRA PALACE, S.A. or cookies inserted by external entities, as detailed below:

Cookie Name  Purpose Type  Expires Control/Acccess
BOOKASSIST    
sb_cookie_policy_102_2704 Cookie conset banner options Strictly Necessary 1 year Bookassist
smrt_magritte_cookie_policy_102_2704 Cookie conset banner options Functional Session Bookassist
ba_magritte_popup_home_102_2704 Used to store popup activity Functional Session Bookassist
ba_magritte_popup_exit_102_2704 Used to store popup activity Functional Session Bookassist
smrt_magritte_popup_home_102_2704 Used to store popup activity Functional Session Bookassist
smrt_magritte_popup_exit_102_2704 Used to store popup activity Functional Session Bookassist
ba_turn_c Device orientation Preferences 1 day Bookassist
wd_calendar_date_in Stores data of the booking calendar Preferences Persistent Bookassist
wd_calendar_date_out Stores data of the booking calendar Preferences Persistent Bookassist
sb_calendar_room Stores data of the booking calendar Preferences Persistent Bookassist
sb_calendar_now Stores data of the booking calendar Preferences Persistent Bookassist
sb_calendar_destination Stores data of the booking calendar Preferences Persistent Bookassist
     
EXPRESSION ENGINE    
PHPSESSID Used to maintain session Strictly Necessary Session Bookassist
exp_last_activity ExpressionEngine cookies to track activity in the site if logged in Strictly Necessary 1 year Bookassist
exp_last_visit ExpressionEngine cookies to track activity in the site if logged in Strictly Necessary 1 day Bookassist
exp_tracker ExpressionEngine cookies to track activity in the site if logged in Strictly Necessary Session Bookassist
     
GOOGLE ANALYTICS    
_ga This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier Marketing / Personal 2 years Google
_gid This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier Analytics 1 day Google
_gat This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier Analytics 1 day Google
     
YOUTUBE    
yt-remote-device-id Stores the user's video player preferences using embedded YouTube video Functional Persistent Youtube
yt-player-headers-readable Stores the user's video player preferences using embedded YouTube video Functional Persistent Youtube
yt-remote-connected-devices Stores the user's video player preferences using embedded YouTube video Functional Persistent Youtube
yt-player-bandwith Stores the user's video player preferences using embedded YouTube video Functional Persistent Youtube
yt-remote-session-app Stores the user's video player preferences using embedded YouTube video Functional Session Youtube
yt-remote-cast-installed Stores the user's video player preferences using embedded YouTube video Functional Session Youtube
yt-remote-session-name Stores the user's video player preferences using embedded YouTube video Functional Session Youtube
yt-remote-cast-available Stores the user's video player preferences using embedded YouTube video Functional Session Youtube
yt-remote-fast-check-period Stores the user's video player preferences using embedded YouTube video Functional Session Youtube

 

3. INFORMATION ON HOW TO ACCEPT, REFUSE, REVOKE CONSENT OR DELETE COOKIES

You have the option to allow or block cookies, as well as delete your browsing data (including cookies) from the browser you use. Please refer to the options and instructions provided by your browser to do so. Please note that if you accept third-party cookies, you will need to delete them from your browser options. The way to disable them is different for each browser, but can usually be done from the Tools or Options menu. You can also consult the browser's Help menu where you will find all the instructions.You can choose at any time which cookies you want to operate on this Website.

In the following links you will find all the information you need to configure or disable cookies in each browser:

Internet Explorer

Microsoft Edge

Firefox

Chrome

Safari

There is a Google Analytics cookie opt-out add-on for the most common browsers (Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera) that makes it easier to exclude the installation of these cookies.

You can find more information at https://tools.google.com/dlpage/gaoptout?hl=es

In addition, you can also manage the storage of cookies in your browser using tools such as the following:

Ghostery: www.ghostery.com

Your online choices: www.youronlinechoices.com

3.1. Information on data transfers to third countries.

You can find out about transfers to third countries that, where appropriate, are made by the third parties identified in this cookie policy in their corresponding policies (see the links provided).

4. WHAT HAPPENS IF YOU REJECT THE INSTALLATION OF COOKIES?

In this case you can continue browsing, although the use of some of the services may be limited or you may not be able to access them and therefore your experience on our Website will be less satisfactory. You may refuse cookies at any time. 

5. CONSENT

The following actions may be taken in response to this information:

COOKIE POLICY (link to this cookie policy where we provide all the necessary information, as well as modify the configuration of cookies in your browser or reject the ones you want. In this case, only those that are essential for browsing and which cannot be disabled will be downloaded).

ACCEPT COOKIES (all cookies mentioned will be accepted. The warning will not be displayed again during the current session in the browser).

CONFIGURE (modularly, you can decide for which cookies you consent to their installation and for which you do not).

If you wish to revoke your consent or have any questions about the Website's Cookie Policy, you can contact the Provider by e-mail:

comercial@h-alhambrapalace.com indicando in the subject "Cookies Policy".

For all other information required by data protection regulations, please refer to our PRIVACY POLICY.

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