AFTER 112 YEARS OF BEING A LEADER IN THE INTERNATIONAL TOURISM INDUSTRY,
THE CONCEPT OF HOSPITALITY IS MORE IMPORTANT TODAY THAN EVER BEFORE.
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For this reason, we exercise our corporate responsibility and adopt all necessary measures to guarantee the safety of our guests and employees.
WE GUARANTEE THAT EACH STAY IN OUR HOTEL WILL EXCEED YOUR EXPECTATIONS BY ENSURING AN EXTRAORDINARY AND INCOMPARABLE ALHAMBRA PALACE EXPERIENCE EVERY TIME.
Upon arrival at the Hotel:
COVID-19 Certificate
According to Spanish legislation, it is obligatory to present a COVID-19 Certificate.
Hand Sanitizer
Hand sanitizer dispensers are located at the main entrance and in high traffic areas. As soon as you arrive, please use the hand sanitizer.
In the room
SAFETY AS A FUNDAMENTAL PREMISE FOR ALL
MEASURES TO REDUCE POTENTIAL RISKS: TEMPORARILY, THE MINIBARS HAVE BEEN REDUCED AS A PREVENTATIVE MEASURE. IN THEM, YOU WILL FIND COMPLIMENTARY MINERAL WATER
Linens are washed at 90ºC
We wash all our sheets and towels at 90 degrees Celsius.
Housekeeping
Rooms are cleaned exclusively when the clients have left. Our turn-down service is suspended until further notice.
IN OUR COMMON AREAS, RESPONSIBILITY IS SHARED
Breakfast, Terrace, and Fine-Dining Restaurant.
It is necessary to make reservations in advance. We will accompany you from the entrance to your table.
COVID-19 Training
All employees have been duly trained on safety and sanitation protocols to prevent the spread of COVID-19.
USE OF MASKS
Our employees always wear masks whenever they are in contact with guests and/or colleagues. Guests must always wear a face mask in the halls, elevators, and all other public areas of the hotel.
CLEANING, CLEANING AND MORE CLEANING
We clean and disinfect in common areas very frequently, paying special attention to public toilets, door handles, counter tops, and elevators.
TEMPERATURE CHECKS
All employees must check their body temperature daily before starting work and wash their hands frequently. Gloves are provided to employees whose job responsibilities require them.
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@HOTELALHAMBRAPALACE
We offer our Gastronomic Restaurant with panoramic views over the city and Sierra Nevada
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