We invite you to discover...

Alhambra Palace: A Safe Hotel

After 110 years being a reference in the international tourism industry, in the current moments the concept of Hospitality acquires greater importance than ever. Therefore, and exercising our corporate responsibility, we adopt the necessary measures to guarantee the safety of our clients and employees. All this, with the guarantee that the return to the activity of our hotel will be done in optimal conditions and ensure that the Alhambra Palace experience is, once again, unique and unrepeatable.

MEASURES RESUME

- Disinfecting and Continuous cleaning off, on the hotel areas.

- Staff  training on COVID-19to perform their work while guaranteeing both their own and our guests’  safety. Purchasing personal protection equipment (PPE) and adapting our premises. All our  staff will work with masks and gloves.

- We will mark out safe distances, and disinfect all the material we give to guests(room cards,etc.). We will provide basic prevention information as well as ruleson correctly using the facilities to all guests. We will increase cleaning and disinfecting of counters. Our porters will disinfect suitcases .

- We will reduce the capacity of restaurants, bar, terrace and lobby area to comply with social distancing. Broadening the range of foods in individual format in restaurants, including security boxes for breakfast. All our menus in QR App.

- Constantly monitoring and review the temperature of our dishwashers (>70º).

- Undertaking analyses by an external certified company of the atmosphere and surfaces as the common use. Sign posting risk areas with posters containing preventive advices.

- Availability of disinfectant gel in various locations and guests´ rooms

- Our laundry will ensure and certify that the textiles are treated at over 60ºCusing disinfectant products.  We will use wipes cloths when cleaning after each guest. The chambermaids will have a reduce number of  rooms to clean in order to ensure more thorough cleaning and disinfecting of your room.

- We provide basic prevention information and rules on correctly using the facilities to all guests. Check-in & Check-Out on line.

We will be back on September. We look forward to host our guests again!

THANK YOU FOR YOUR ATTENTION